TERMS & CONDITIONS — WEB WORX DESIGNS
Last Updated: 23 November 2025
These Terms & Conditions apply to all services offered by Web Worx Designs, including:
Websites, App Development, Game Development, System Development, Digital Marketing, SEO, Branding, Graphic Design, Illustrations, Menu Design, Outsourced Staffing/Contracting, and all related digital services.
1. Project Scope & Commencement
Work begins once:
The project scope is agreed to in writing (email, message, proposal, or signed document)
The required deposit is paid
All necessary content, assets, and access details are supplied by the client
Any change outside the agreed scope (features, pages, branding, components, size, integrations) will be billed separately.
2. Payment Terms
Unless otherwise agreed:
50% deposit is required to begin any project
50% final payment is required before delivery, launch, or release of files
For monthly outsourcing/staff leasing:
The full monthly fee is due in advance, on or before the first day of the month
Work will not continue without payment
All payments are non-refundable due to the custom nature of our work.
3. Late Payments & Interest
All invoices must be paid by the due date.
If an invoice remains unpaid:
A 2.5% interest charge per month will be added to the outstanding balance
Interest continues accumulating monthly until the amount is fully paid
Web Worx Designs may pause work, lock access to systems, or withhold deliverables until the account is settled
Failure to pay may result in the account being handed over to a collections partner
This applies to:
Project invoices
Monthly outsourcing invoices
Hosting or maintenance fees
Retainers
Additional service orders
4. Client Responsibilities
The client must provide:
Clear instructions and accurate information
Required content (text, images, branding, logins, product lists, etc.)
Timely feedback
Access to platforms or accounts needed for completion
Delays in receiving content or approvals may extend the project timeline.
5. Revisions
Each service includes a fixed number of revisions, detailed in the quote or package. Additional or repeated revisions are billed at our hourly rate.
6. Ownership & Licensing
Clients receive ownership of:
Final paid deliverables
Final website, app, graphic design, illustration, menu design, or system files
Branding elements included in the package
Web Worx Designs retains ownership of:
All drafts, sketches, test builds, mock-ups, and unused concepts
Proprietary tools, methods, systems, and workflows
Portfolio rights (unless confidentiality agreement signed)
Internal source files not included in the package (e.g., raw layered design files, uncompiled code, editing files, working assets)
Final deliverables are transferred only after full payment.
7. Portfolio Rights
Unless a confidentiality agreement is signed before project start, Web Worx Designs may:
Display the completed project in our portfolio
Showcase screenshots, case studies, or visuals
Mention your brand as a client
This helps us market future work and demonstrate proven skill.
8. Outsourced Staffing / Temporary Contracting
Web Worx Designs offers remote workers on a monthly contract basis.
By using this service, the client agrees to:
Full payment upfront for each month
Remote-only work unless otherwise arranged
Tasks and expectations must be clearly defined
Confidentiality is strictly maintained
Early cancellation requires 30 days’ written notice
Over-hours work or additional tasks may carry additional charges
9. Timelines & Delivery
Timeline estimates depend on:
Scope size
Complexity
Client responsiveness
Third-party platforms
Delays caused by the client will extend delivery dates.
Web Worx Designs is not responsible for delays caused by hosting providers, Wix, Shopify, GoDaddy, GitHub, app stores, or other external systems.
10. Third-Party Services & Integrations
Many services require third-party tools such as:
Hosting platforms (Wix, GoDaddy, Shopify, WordPress)
Payment processors (PayFast, PayPal, Stripe)
Domain providers
APIs and plugins
Web Worx Designs is not responsible for:
Fees charged by third parties
Downtime, errors, or failures of third-party systems
Losses due to third-party policies or limitations
11. Cancellations
If a client cancels a project:
The deposit is forfeited
Any work completed beyond the deposit will be billed
No refunds will be provided
Web Worx Designs may cancel a project due to:
Non-payment
Abuse or harassment
Illegal or unethical project requirements
12. Confidentiality
Any confidential materials shared by the client will be kept secure and not disclosed unless required by law.
13. Liability Limitation
Web Worx Designs is not liable for:
Business losses, revenue loss, or opportunity loss
Security breaches on external platforms
Data loss caused by third-party systems
SEO performance fluctuations
Edits made by the client after handover
Hosting issues, platform outages, or plugin failures
All work is delivered “as is” and with reasonable professional quality.
14. Termination of Access
We reserve the right to suspend access to websites, systems, or services if:
Payment is overdue
Our team is being abused or harassed
The project is used for illegal purposes
Once payment is resolved, access can be reinstated.
15. Governing Law
These Terms & Conditions are governed by the laws of South Africa, but apply to local and international clients.